Frequently asked questions - faqs

Do you have any service guarantees?
Under the terms of the Living Edge Furniture Guarantee we are committed to providing you with a high quality, easy to use service.

We guarantee that:
• Furniture will be in good condition when delivered and meet the standard fire safety regulations.
• Should any of our goods not meet your initial expectations, we will exchange or replace them free of charge within 5 working days.
• Should you encounter any problems with your goods, we will repair or replace them free of charge within 5 working days.
• We will fully install and collect your furniture and homewares on the
date promised.

Are the goods insured?
All Living Edge Furniture goods are automatically insured against non-accidental damage including fire, water damage and theft.

Can I rent only a few items?
Yes, you can rent one item or an entire package.

Do you deliver nation-wide across Australia?
Yes. Currently we only provide relocation and property styling rental in Brisbane for durations of 6 months or longer.

Can I purchase the furniture?
Yes, our accounts department will calculate purchase prices for rental contracts approaching finalization.

Do I have to be present at the installation?
No. We can collect keys from a Real Estate Agent or meet your Relocation Agent on site, whatever suits you better.

Is this service available to non-corporate clients?
Yes

What are the payment terms?
For approved corporate customers, we bill monthly in advance. For all other customers we require direct debits from your bank account or credit card.

Can I order from overseas?
Our service is ideal for people wanting to order from overseas. Whether you require temporary furnishings, own an investment property, or want to sell your home, we will space plan your property and provide detailed costing.

How can furniture hire help me sell my home?
Everyone knows presentation is vital when you are selling property. With the increasingly competitive market every advantage helps in promoting a higher sale price and making your home stand out for a faster sale. The Living Edge Rental professional decorators can define a room with a few accessories or promote a premium price point with a home full of designer furnishings. The cost is small and will generate greater value to you with a higher price and faster sale.

Contact our professional team in Sydney or Melbourne (click here)
For Canberra, NSW Coast or Brisbane (click here)